At CreditandInvestments.com, we want to ensure that you are 100% happy with your purchase.

  • If you have technical or sales queries, do not hesitate to contact us.
  • If after you attempted to resolve issues with Support staff and feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.

There are eligible refunds for online purchases, setup fees, and applications.
To differentiate the two, as far as online purchases go, through an e-commerce shopping cart, affiliates and vendors submit an application, and Users may pay a setup fee.

Users Refund Policy

Our policy offers a full refund on set-up fees – within 3 business days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Creditandinvestment.com and our payment process, submits the refund(s) immediately, and makes every attempt to process the refund as quickly as possible. Your financial institution typically takes less than 3 days, but in some rare instances can take up to 20 days for the refund to reflect in your bank account/card.

Application Fees Refund Policy

(only applies to affiliates) In order to maintain the highest standards within the network, we charge a refundable $199 application fee to affiliates (and after 1 year, if you have not earned $199 or more in paid commissions to you, then we will fully refund your $199 application fee.
Also, if you are not approved to be an affiliate, we will immediately refund your $199 application fee.
Also, Your $199 application fee will be fully refunded with your first commission earnings, that top $500.
If you choose to stay with us, after 12 months, there is an annual affiliate member fee of $99 for every affiliate. If for some bizarre reason you are eligible for a refund after the 12 months/no earned commissions, then we will fully refund your application fee, and, we will terminate your account. However, in that same bizarre situation, If you would rather us/want us, to keep your account open/and to waive the refund, you’ll have 30 days after your 1 year affiliate program expires, to notify us of such/and, we will honor your request, and, we will waive the upcoming year renewal fee (it will be $ zero/free of charge). The “application fee” and renewal fees are not commissionable on either affiliate or vendor sign-ups. What is commissionable though are the leads from products and service sales that successfully generate closed deals/generate money/as outlined in the Affiliate agreement. There may be some outside advertisers on the side/banner/other places, that are separate from this program, and not currently commissionable in this particular program. The products and services that are listed herein (below), are indeed commissionable.
Disclaimer:
**Application fees and annual renewal fees are not commissionable, just the leads from products sales and service sales that successfully close, as outlined in the Affiliate Agreement are eligible to generate money. There is an annual renewal fee of $99 a year for each affiliate.

Vendors Fees Refund Policy

In order to maintain the highest standards within the network, and to keep this from growing too large to fast, we charge a refundable $199 application fee (and after 1 year, if you have not either received 10 qualified leads, or earned $199 or more in paid commissions to you/your company, from these leads, then, we will fully refund your $199 application fee.
Also, if you are not approved to be a Lead buyer/Vendor, we will immediately refund your $199 application fee.
Also, Your $199 application fee will be fully refunded after your first deal(s) closes/paid us our commission earnings, that in totality has topped $500.
If you choose to stay with us, after 12 months, there is an annual affiliate vendor fee of $99. If for some bizarre reason you are eligible for a refund after the 12 months, then we will fully refund your application fee, and we will terminate your account. However, in that same bizarre situation, If you would rather us/want us, to keep your account open/and to waive the refund, you’ll have 30 days after your 1 year affiliate program expires, to notify us of such/and, we will honor your request, and, we will waive the upcoming year renewal fee (it will be $ zero/free of charge). We are scheduled to refund the after 12 month refund monies/if applicable, at the end of the 13th month.

Requesting a Refund

To request a refund:

  1. Go to support@creditandinvestments.com
  2. Please provide the order number of the purchase that you want refunded, along with your email address used for purchase, and your name.
  3. Optional: Please inform us of the refund reason so we can continually improve our service and offers.

You will be sent a response confirming receipt is sent to the email address associated with your account. Once we’ve had a chance to review the request, we will be in touch about the refund process.